Privacy Policy

Wild Robin, operating under the license of Curacao (Antillephone N.V.), is committed to protecting the privacy of our players and ensuring compliance with applicable data protection and gambling regulatory standards in the United Kingdom. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our online casino services.

Data Collection

Wild Robin collects various types of personal data when you register and use our services. The types of data we collect include:

• Registration Data: This includes your name, date of birth, address, and contact information, which are necessary for account creation and verification.
• Payment Details: We collect information related to your payment methods, including credit/debit card information and bank account details for processing transactions securely.
• Technical Logs: We gather technical information such as your IP address, browser type, operating system, and device information, which helps us enhance site performance and security.
• Cookies: Our platform uses cookies to improve user experience and track performance. Cookies may include essential cookies necessary for functionality and analytical cookies for performance tracking.

Purpose of Data Usage

Your personal data is used for the following purposes:

• Account Management: To create, manage, and maintain your account with us, ensuring a secure and personalized experience.
• Marketing Communication: With your consent, we may use your information to send you promotional materials, newsletters, and updates regarding our services.
• Anti-Fraud Checks: We implement measures to prevent fraud and protect our players by using your data for verification processes.
• Anti-Money Laundering (AML) Compliance: We are obligated to comply with AML regulations, which may require us to collect and process your personal data to prevent money laundering activities.
• Know Your Customer (KYC) Procedures: To comply with legal obligations, we perform KYC checks, which involve verifying your identity and age to ensure responsible gaming.

Data Sharing

Wild Robin may share your personal data with third parties under the following circumstances:

• Disclosure to Payment Providers: We share your information with payment service providers to facilitate secure transactions and manage deposits and withdrawals.
• Verification Partners: We may disclose your data to third-party verification agencies to perform identity checks and ensure compliance with regulatory requirements.
• Regulatory Authorities: When required by law, we may disclose your personal information to relevant regulatory bodies or law enforcement agencies.

User Rights

As a player, you have certain rights regarding your personal data, including:

• Right to Access: You have the right to request access to the personal data we hold about you. We will provide you with a copy of your data upon request.
• Right to Deletion: You can request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data in specific situations, such as when you contest the accuracy of the data we hold.

Cookie Policy

Wild Robin uses cookies to enhance your experience and improve our website’s performance. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate and use its features, such as accessing secure areas.
• Analytical Cookies: We use analytical cookies to collect information about how visitors use our site. This helps us understand user behavior and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your ability to use specific features of our website.

Data Security

Wild Robin takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include data encryption, secure servers, and regular security assessments.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations. After the retention period, your data will be securely deleted or anonymized.

Changes to This Privacy Policy

Wild Robin reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact our support team. We are committed to addressing your inquiries promptly and effectively.

By using Wild Robin’s services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Your continued use of our platform constitutes your acceptance of any changes to this policy.